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FREQUENTLY ASKED QUESTIONS
General Issues:
1. What is the definition of
Life Support Systems?
2. Is
the EOLSS a publication that
deals with equipment in the
intensive care units of
hospitals?
3. What is the scope of
coverage of the EOLSS?
4. What subjects does the
EOLSS cover?
5. What is the size of the
EOLSS body of knowledge?
6. For whom is the
information in the EOLSS
suitable?
7. What are the features of
the EOLSS body of knowledge?
8. How was the vast EOLSS
body of knowledge developed?
9. Why is the EOLSS regarded
as a Living Body of
Knowledge?
10. How is the EOLSS
different from the other
encyclopedias?
11. Is the EOLSS also
available in print medium?
12. Why was the possibility
of printing the whole of the
EOLSS
not considered?
13. What are the entries in
the EOLSS like?
14. Why does the size of an
EOLSS chapter vary?
15. What does an EOLSS
chapter look like?
16. Is mathematics clearly
readable in the EOLSS
especially with
sub- and super-scripts?
17. How do I cite a chapter
from the EOLSS?
18. How do I get permission
to reproduce materials from
the EOLSS in other
publications?
19. Where can I find
information on access to the EOLSS?
General Operational issues:
20. Do I need to enable
cookies on my system?
21. In case my e-mail
address changes from the one
I provided during
registration, do I need to
notify?
22. What are the system
requirements for using the EOLSS?
23. Do I need to change any
settings for the best view
of an article?
24. Is username and password
case sensitive?
25. What is the service
maintenance schedule for the EOLSS?
26. How do I register as a
new subscriber?
Registration:
27. Can I have a free trial
of the EOLSS?
28. Are there concessions on
subscription to the EOLSS?
29.
What browser should I use to
access the EOLSS?
30. I registered for a free
trial, but I am redirected
to a page that says ‘Thank
you for registering with EOLSS Online’ with a link to
the Subscription Information
page
31. I finished filling all
the fields in the
registration form and,
hit Submit, yet nothing happens.
32. I prefer sending my
subscription application
through mail or fax rather
than submitting it online.
33. What IP addresses do I
need to specify to register
with the EOLSS?
34. What are the valid IP
formats?
35. How do I get my IP
address for Institution
authentication?
Login:
36. I cannot access the EOLSS.
37. I cannot access the EOLSS through the direct
link ‘Access for
Institutions’.
38. I am able to access the
search page after logging
in, but when I click on any
title on the search page, I
am redirected back to the
login page.
Free Trial for Institutional
Users
(FOR ADMINISTRATORS):
39. I entered my username
and password through the
login page, and came to a
welcome page. What do I do
next?
40. I cannot login to the EOLSS
Institutional Users:
41. What are the options for
access to the EOLSS?
42. How do I change my
administrator password?
43. How do I change my
profile?
44. How do I add/delete IP
addresses?
45. I cannot login to the
EOLSS
46. Can I distribute the
administrator username and
password so that my
colleagues can access the EOLSS?
47. Why do I need to click
the ‘Log Out’ button?
Individuals-General
and Student users:
48. How do I login to the
EOLSS?
49. How do I change my
profile?
50.
How do I renew my account?
51.
How do I update my payment
information?
52. How do I change my
password?
Some hints on EOLSS Search
Answers
General Issues:
1. What is the definition
of Life Support Systems?

"A life support system is
any natural or
human-engineered
(constructed or made) system
that furthers the life of
the biosphere in a
sustainable fashion. The
fundamental attribute of
life support systems is that
together they provide all of
the sustainable needs
required for continuance of
life. These needs go far
beyond biological
requirements. Thus life
support systems encompass
natural environmental
systems as well as ancillary
social systems required to
foster societal harmony,
safety, nutrition, medical
care, economic standards,
and the development of new
technology. The one common
thread in all of these
systems is that they operate
in partnership with the
conservation of global
natural resources."
2. Is EOLSS a publication
that deals with equipment in
the intensive care units of
hospitals?

In the past, equipment in
the intensive care units of
hospitals were referred to
as ‘life support systems’
until global concerns about
human activities and their
impact on our planet came to
the fore. The first Earth
Summit of 1992 held at Rio
de Janeiro issued a document
that is now famous as Agenda
21. This document refers to
the Earth’s life support
systems, considering the
whole of our planet as a
grand intensive care unit
which supports all forms of
life. The EOLSS is based on
this concept.
3. What is the scope of
coverage of the EOLSS?

The EOLSS is the world’s
largest source of
thematically organized
knowledge developed under
the auspices of the UNESCO
and published by EOLSS
Publishers, Oxford, UK. This
is a self-contained virtual
library and a living body of
knowledge for our times with
focus on the relationship
between nature and human
society (the anthrop sphere).
Every chapter is reviewed
to ensure that the
contributions meet the
required standards of
comprehensiveness, clarity,
coherence, and consistency
and that the material is
factually correct and
helpful in self study.
Within
these Twenty on-line
encyclopedias, there are
about two hundreds Themes
,each of which has been
complied under the editorial
supervision of a recognized
world expert .Each of these
'Honorary Theme editors' was
responsible for recruiting
and appropriate selection of
authors to produce the
material specified by EOLSS.
The size of a theme in the
EOLSS may vary from about 10
chapters to about 240
chapters. Peer-reviewing of
chapters has been part of
the process of EOLSS
development.
Most of
the themes have been
completed but the virtual
library will be augmented
and updated almost as often
as every Month
(augmenting refers to
addition of new material and
updating is the process of
revising existing material
to bring it up to date ).About
twenty new themes are still
under development and will
be available online in due
course.
How
to Evaluate Electronic
Sources
The
World Wide Web is a rich
information source but how
does one know the kind of
information obtained from
the World Wide Web is
reliable and up-to-date when
one finds it? The following
sites provide guidance on
evaluating information found
on the Internet.
An Educators' Guide to
Credibility and Web
Evaluation
Why Evaluate the Web
Internet Detective
4. What subjects does
the EOLSS cover?
The EOLSS contains a vast
body of integrated knowledge
dedicated to the health,
maintenance, and future of
the web of life on planet
Earth, focusing on the
complex connections among
all the myriad aspects from
natural and social sciences
through water, energy, land,
food, agriculture,
environment, biodiversity,
health, education, culture,
engineering and technology,
management, and development
to environmental security!
For details see:
Table of Contents
Click
here to download EOLSS Table
of Contents (PDF Format)
5. What is the size of
the EOLSS body of knowledge?
The size of the EOLSS
body of knowledge may be
equivalent to about 6 print volumes.
6. For whom is the
information in the EOLSS
suitable?
The EOLSS is suitable for a
wide spectrum of users:
-
University/College
students (undergraduates
and graduates) who
wish to introduce
themselves to or study a
particular subject
in the life support
systems.
-
Educators
interested in the
subject areas of the
EOLSS and who may wish
to prepare a
comprehensive coverage
of these subjects for
lecture and seminar
presentations.
-
Professional
practitioners and
informed specialists
who wish to refresh and
update their knowledge,
and to relate
their knowledge to
applications and
subjects transcending
their own
specialization.
-
Research personnel
who wish to inform
themselves about
innovations and new
approaches to problem
solving.
-
Policy analysts,
managers, and decision
makers in the public and
private sectors,
including development
officials and
non-governmental
organizations, who
wish to equip themselves
with the technical and
systems management
knowledge required to
better incorporate
science and technology
in their
decision-making.
7. What are the features
of the EOLSS body of
knowledge?

The EOLSS is designed to
appeal to a wide spectrum of
users from the merely
curious to those seeking
in-depth knowledge. To
satisfy these, the EOLSS
contents have the following
characteristics:
-
Popular appeal by
providing widely
understandable
perspective
presentations.
-
Educational relevance
through
presentations that
emphasize knowledge
principles, or
fundamentals, and their
applications.
-
Professional utility
through descriptions
of knowledge practices
and their applications.
-
Research relevance
through presentation
of knowledge of general
value to specialists who
wish to undertake study
in related subjects.
-
Future and policy
orientation through
provision of knowledge
perspectives that are
useful for obtaining
forecasts of trends in
science, technology, and
social programs.
8. How was the vast EOLSS
body of knowledge developed?

The Encyclopedia
represents the fruits of an
unprecedented global effort
involving thousands of
experts in a wide diversity
of subjects and from many
countries of the world.
In early May 1996, about 450
scientists, engineers, and
policy makers from many
countries were invited to
the Bahamas to participate
in defining the EOLSS body
of knowledge. The Bahamas
Workshop was the culmination
of international
collaborative efforts to
generate a detailed list of
contents and to achieve a
global consensus on the
structure, function, and
purpose of the EOLSS. It
followed several smaller
workshops that had been held
in 1996: in Washington DC,
Tokyo, Moscow, Mexico City,
and Beijing. A team of
scientists from the French
Academy of Sciences also
provided assessments and
recommendations.
The proposals from the
Bahamas Workshop were
reviewed by invited
specialist teams in USA,
Japan, Russia and China.
Further additional meetings
were held in Panama, Abu
Sultan (Egypt) and Kuala
Lumpur (Malaysia), to
complete and unify the list
of contents.
The EOLSS body of
knowledge comprises
contributions from several
thousand authors from over
100 countries. About 300
experts helped as editors
for the various subjects.
9. Why is the EOLSS
regarded as a Living Body of
Knowledge?
The EOLSS is a digital
library that is augmented
and updated as frequently as
once every month. In this
sense the EOLSS is a living
body of knowledge.
10. How is the EOLSS
different from the other
encyclopedias?
The EOLSS is different in
many ways:
-
The entries in the EOLSS
are thematically
organized unlike in most
other encyclopedias
wherein the entries are
alphabetically arranged.
-
Because of its size, the
EOLSS may be regarded as
an integrated compendium
of encyclopedias,
presenting a wide range
of major core subjects
in a process of gradual
development from broad
overview to great detail
and suitable as course
literature and for self
study. The EOLSS body of
knowledge is a virtual
compendium of Twenty
component encyclopedias
(also known as
Subject Categories)
-
The EOLSS attempts to
forge pathways between
disciplines in order to
show their
interdependence and help
foster the
transdisciplinary
context required to
fulfill the vision of
sustainable development.
-
The EOLSS body of
knowledge is
interdisciplinary as it
covers
interdisciplinary
subjects.
-
The EOLSS body of
knowledge is also
disciplinary as each
major core subject is
covered in great depth
and detail.
-
The EOLSS is
self-contained as the
foundations required for
the understanding of any
subject are available
within it.
In the real world, the
various knowledge domains do
not exist in isolation from
each other. They form an
integrated whole, with links
in all directions. It is
well known that all forms of
human knowledge are
inter-connected and
inter-related. EOLSS mimics
this complexity, the
automatic
inter-connectedness of the
various subject categories
facilitating navigation
through the vast landscape
of EOLSS knowledge. This
provides the user with an
effective and efficient tool
to search, navigate and
browse through each of the
component encyclopedias,
through any combination of
the Twenty, or through the
whole of EOLSS.

The above simplified figure
illuminates the essential
interconnectedness of the
Twenty component
encyclopedias of the EOLSS.
11. Is the EOLSS also
available in print medium?

Five volumes in print
introducing and capturing
the perspectives of the
Encyclopedia are available.
-
Our Fragile World:
Challenges and
Opportunities for
Sustainable Development,
(Vols. I and II),
of about 2400 pages,
released as a forerunner
to the EOLSS at the 161st
UNESCO Executive Board
Meeting in May 2001.
-
Knowledge for
Sustainable Development:
An Insight into the
Encyclopedia of Life
Support Systems (Vols.
I, II, and III),
reviews the themes of
the EOLSS for the
general reader. It is a
three-volume printed
publication of about
3300 pages. This was
released by the UNESCO
on 3rd
September 2002 during
the World Summit on
Sustainable Development
in Johannesburg, South
Africa.
The remaining body of
knowledge of the EOLSS is
available online at
www.eolss.net.
The matured/updated EOLSS
body of knowledge is now
being processed for
production as e-books-one or
more for each Theme.
12. Why was the
possibility of printing the
whole of the EOLSS not
considered?
From a psychological
point of view, a wish to see
the EOLSS in the
traditional, physically
tangible, printed form is
understandable. However, the
public attitude has rapidly
changed in recent years.
Most publications of this
size and kind are now
published largely in the
electronic medium and many
prefer online publications
for the benefit of access to
the latest version. Many of
the large publishing houses
have been rapidly switching
over to the electronic
medium to publish their
journals. Libraries
throughout the world also
prefer to subscribe to
electronic journals in view
of space considerations. Few
people can afford the space
and expenses required for a
set of about 200 large
books. Once printed, it is
not possible to revise,
update and produce new
editions as often as
required. A great advantage
of the electronic medium for
large publications, in
addition to portability, is
the search facility. For
instance, information on any
chosen aspect can be found
by search with the click of
a button from the huge body
of knowledge. Parts of the
information may be
downloaded, organized,
printed, or adapted to one’s
own academic needs such as
research studies,
course-packs, etc. This is
not the case with the
printed versions.
Printed projects for such
large publications are
highly material and energy
intensive, a consideration
that is very important in
the case of the EOLSS since
it advocates minimal use of
natural resources.
Universities in the UN list
of Least Developed
Countries, various charity
organizations, and
disadvantaged individuals
worldwide, are receiving
free access to the online
encyclopedia. This would
not, of course, have been
possible with printed books.
Nevertheless, the
matured/updated EOLSS body
of knowledge is now being
processed for production as
e-books-one or more for each
Theme
13. What are the entries
in the EOLSS like?

The entries in the EOLSS
are well structured and
highly informative chapters,
mostly enriched by tabulated
data and/or graphics. Unlike
many other encyclopedias
wherein the entries are
relatively small in size,
the size of an entry
(chapter) in the EOLSS may
vary from about 5000 words
to about 30 000 words.
14. Why does the size of
an EOLSS chapter vary?

The chapters are at
THREE or TWO distinct levels
as
indicated
by the color of its title
(see the related chapters).
Level 1 (Theme Level):
A chapter at this level
introduces a core subject
(or a field of knowledge) to
a wide audience including
undergraduates and
non-expert readers needing
to grasp the fundamental
concepts. These chapters
generally avoid the use of
technical jargon or complex
mathematics.
Level 2 (Topic Level):
A chapter at this level
introduces a branch of the
core subject (or a sub-field
of knowledge) to be covered
by a group of Level 3
chapters. The contributions
are useful to senior
undergraduate and
postgraduate students as
advanced study cum reference
material.
Level 3 (Article Level):
Most of the contributions in
the EOLSS are at this level.
These chapters cover
different aspects of the
sub-field in depth and
contain relevant and
necessary details of the
established knowledge
associated with it
Therefore the size of the
chapters varies depending on
the scope and depth of
coverage.
15. What does an EOLSS
chapter look like?
Each chapter has the
following components:
-
Title
-
Author
-
Author Affiliation
-
Keywords: A
set of terms typical
to the context of the
subject.
-
Contents: list of
section headings: Each
heading is linked to the
location of the related
section.
-
Summary: Presents
an abstract of the
chapter.
-
Sections: The
subject matter is
presented in an
appropriate number of
sections.
-
Acknowledgments
(Optional)
-
Related Chapters:
provides a list of
chapters in a popup
window so that the
reader is given a
picture of what is
available in the close
neighborhood of the
chapter on the screen,
i.e. a list of chapters
presented in a thematic
organization. These
results are helpful in
providing you with a
systematic access
mechanism to the body of
knowledge with reference
to the search term
inserted at the
beginning, and to
indicate a program of
study in gradually
increasing depth and
detail).
At the bottom of this
list ‘see also’ leads
to chapters in other
Encyclopedias in EOLSS that
may also be of
interest to you.
The Table of Contents
of the whole EOLSS is so
large that it is not easy to
browse and systematically pick chapters
of interest.
-
Glossary
(Definitions and
explanations of
important technical
terms used in the
context of the subject)
-
Bibliography: The
items in the list carry
annotations as guide to
further study and/or
reference.
-
Author Biographical
Sketches
-
All Tables, as
separate files: Each
table is accessible by a
link provided to its
caption located in the
main text. You can go
forward and backward
between the table and
the document page.
-
All Figures, as
separate files: Each
figure is accessible by
a link provided to its
caption or thumbnail
located in the main
text. You can go forward
and backward between the
figure and the document
page.
-
All Appendices
that are cited in the
text: Each appendix is
accessible by a link
provided to its citation
located in the main
text. You can go forward
and backward between the
appendix and the
document page.
16. Is mathematics
clearly readable in the
EOLSS especially with sub-
and super-scripts?
You can zoom in to
any equation for an enlarged
view by simply clicking on
it. To zoom out re-click on
the zoomed equation.
17. How do I cite a
chapter from the EOLSS?

Citations for EOLSS chapters
are provided at the end of
every chapter, along with a
link to it at the top of the
chapter.
18. How do I get
permission to reproduce
materials from the EOLSS in
other publications?
Copyright Permission Forms are available in both MS Word and PDF format at http://www.eolss.net/eolss_crap.aspx
a name="19._Where_can_I_find_information_on_access_to_the_EOLSS_">
19. Where can I find information on access to the EOLSS?
Access to the EOLSS is by Registration. Information on subscription for different categories of subscribers is available at
www.eolss.net. Please follow the guidelines at this site under Subscription
General Operational issues:
20. Do I need to enable cookies on my system?
Cookies are not necessary for registering with the EOLSS. However, you do need to enable cookies to login to the EOLSS.
To enable cookies
in Internet Explorer:
Click on Tools – Internet Options.
Select the Privacy tab and set the slider on Settings to Medium.
To enable cookies in Netscape Navigator:
Select Edit from the menu bar in Netscape Navigator, and then choose Preferences, Privacy and Security, and then Cookies, and then check the box beside "enable all cookies"
21. In case my e-mail address changes from the one I provided during registration, do I need to notify?

If your e-mail address changes, you just need to update your profile.
22. What are the system
requirements for using the EOLSS?
To take full advantage of
the EOLSS’s features, the
following minimum system
requirements are
recommended.
23. Do I need to change
any settings for the best
view of an article?
Internet Explorer :
Select View from the
menu bar and change the text
size to Medium
24. Is the username
and password case sensitive?
Yes, the username and
password is case sensitive.
25. What is the service
maintenance schedule for the EOLSS?
The EOLSS is available on
a 24-by-7 basis (24 hours a
day, 7 days a week). Updates
usually take place on
alternate weekends
(Saturdays and Sundays). The
site may be temporarily
unavailable for short
periods during these days.
26. How do I
register as a new
subscriber?
Offers are open for
various categories of
subscriptions including a
limited time free trial for
institutions. The
free trial period runs
continuously from the time
of registration and first
log-in. In order to register
for a free trial, click on
Free Trial in the left pane
of the home page. Editors
and authors can also access
a free trial by clicking on
Editors/Authors under ‘Login
or Subscription’ in the left
pane of the homepage.
If you wish to subscribe
under any of the listed
categories, click on
‘Subscription Information’
under ‘Login or
Subscription’ in the left
pane of the homepage.
Clicking on any category
title will display
subscription information for
the particular category.
This page contains a link to
the registration form.
Registration:
27. Can I have a free
trial of the EOLSS?
Free trial access
provision for individuals is
no longer available except
for EOLSS Editors/Authors
and institutional libraries.
28. Are there concessions
on subscription to the EOLSS?
EOLSS-online is made
available free of charge to
universities in the UN list
of least developed countries
and disadvantaged
individuals worldwide.
Interested universities have
to approach the
International Association
of Universities (IAU) at
the UNESCO Headquarters in
Paris for this purpose.
29. What browser
should I use to access the
EOLSS?
The
recommended browser is
Internet Explorer 6+. If you
do not have this browser
installed on your system,
you can download it free of
charge from the Microsoft
site through the following
link:
http://www.microsoft.com/windows/i6/downloads/ie6/default.asp
Make sure
that the settings under View
in Internet Explorer are
Medium for Text size and
Unicode for Encoding.
Alternatively, you can also
use any of the following
browsers, Netscape 7.0+,
Mozilla 1.7.3+, Mozilla
Firefox.
30. I registered for a
free trial, but I am
redirected to a page that
says ‘Thank you for
registering with the EOLSS’
and a link to the
Subscription Information
page.
If you received the above
message, it is because you
have used up your free trial
provision.
31. I finished filling
all the fields in the
registration form and hit
Submit, yet nothing happens.
Go through the form again
and make sure you have
filled in all the required
fields. For fields that are
compulsory and not filled
in, an error message appears
right next to it, stating
that you must fill this
field. Once you finish
entering all the required
fields, click Submit. You
will be redirected to a page
that says your password has
been or will be sent to you
by e-mail.
32. I prefer sending my
subscription application
through mail or fax rather
than submitting it
online.

At the end of each
registration form there are
links to the MS Word or PDF
version of the form. You can
download this form, complete
it, and mail/fax it to the
address on the form.
33. What IP addresses do
I need to specify to
register with the EOLSS?

The IP Address you
specify must be the "last"
server your institution's
computers pass through to
access the Internet. In case
your institution uses a
proxy server or firewall,
you need to specify this IP
address.
The IP address you
specify must be in any of
the following formats:
Class B Network:
Enter the first two
(network) numbers in the
first two boxes on the
registration form and use
asterisks for the host
addresses in the last 2
boxes, e.g.
128.58.*.*
Class C Network: Type
the first three (network)
numbers in the first three
boxes on the registration
form and an asterisk for the
host addresses in the last
box, e.g.
192.58.150.*
Single Station: Type
all four numbers, e.g.
192.40.158.10. Each
number group of the IP
address must be filled in
each of the four boxes
Range Address: Range
address is categorized by an
upper and lower limit.
Please make sure you enter
the lower limit first
followed by the upper limit.
Two types of IP ranges are
permitted:
-
Ranges of single
stations: e.g.
192.58.150.10 -
192.58.150.30
-
Class C ranges: e.g.
192.58.150.* -
192.58.152.*
34. What are valid IP
formats?
IP addresses
are made up of four numeric
components separated by a
full stop (period). Each
numeric component ranges
from 0 to 255. You can
express an IP range by using
a hyphen (-) and you can use
a wildcard within a range by
using an asterisk (*)
Examples
of valid IP address formats
(note the numbers are used
as examples only):
- 192.58.150.10
= a single IP address
-
192.58.150.*
= all IP addresses
beginning
192.58.150
-
192.58.150.0-255
= a range
of IP addresses from
192.58.150.0
to
192.58.150.255
inclusive (ie
the same as the example
above)
-
192.58.*=
all IP addresses
beginning
192.58
- 192.58.0-255.
= all IP
addresses in the range
192.58.0-255
(ie all
addresses beginning
192.58.)
- 192.58.0-255.0-255
= all IP
addresses beginning
192.58
35. How do I get my IP
address for Institution
authentication?
The IP Address you are
going to specify at the time
of registration must be the
"last" server your
institution's computers pass
through to access the
Internet.
Please
Click here
to know how
your IP Address is
recognized.
If IP address displayed
in above link is not on your
list of IP Addresses, there
is a component inside or
outside your network that
does not allow your IP
Address of that server to be
recognized outside your
networks.
The reasons for this
could be:
·
Institution's
firewall might be causing
your IP Address to be
'masked'.
·
Institution's
proxy server might be
passing through your ISP or
district's server for
access.
Therefore, if your
institution uses a
proxy server
or firewall,
please specify the relevant
IP Addresses so that your
institution can access EOLSS
On-Line.
Access to EOLSS Online (Login):
36. I cannot access the
EOLSS.
There are several reasons
for not being able to access
the EOLSS. If you are trying
to login through Members
Login page, a message
appears which should give
you some indication as to
why you cannot access the
EOLSS.
Error: Invalid username
and/or password
Reason 1: You may
not have registered.
In order to access the
EOLSS, you must first
register for a particular
category. Once your
subscription is registered/
verified, an e-mail will be
sent to you with your login
username and password. Make
sure you have both your
username and password before
you login.
Reason 2: Your
subscription has not been
activated.
For all other categories,
e.g. 60 days trial, 1 year
subscription, the
registration details are
first verified and an e-mail
message with the username
and password is then sent.
The user will receive an
e-mail message on
registration confirming that
his application has been
received and is being
processed.
Reason 3: You may
have entered the wrong
password.
Correct your password and
try again. If you have
forgotten your password,
click on the Forgot my
Password link in the login
page and enter your username
and the e-mail address with
which you had registered.
Your password will be sent
to your e-mail address.
Note: The e-mail you
specify to retrieve your
password must be the one
with which you registered.
If, for some reason, you are
unable to provide the old
e-mail, contact
helpdesk@eolssonline.net
with your
username and personal
details.
Reason 4: You may
have entered the wrong
username.
Correct your username
and/or password and try
again. If you have forgotten
your username contact
helpdesk@eolssonline.net
with your personal details
including the e-mail with
which you registered.
Reason 5: If you
are trying to access your
free trial account, it may
have expired.
Free trial subscriptions
are
valid for limited time after
the user first logs in. If the
trial period is over, the
account will be
automatically closed and
disabled.
Reason 6: Your
account may be temporarily
suspended.
Occasionally an account
may be temporarily suspended
for reasons such as
non-receipt of payment,
license agreement etc.
However, a notification will
be sent to the user before
suspending an account.
Error: IP not registered /
Your IP address X.X.X.X is
not registered
Reason 1: The IP
address of the machine with
which you accessed may not
be registered.
Access to the EOLSS for
institutions is permitted
only through the registered
IP addresses. Make sure you
are accessing through the
right server (authentication
server) in your network.
Reason 2: You may
not have specified your IP
addresses correctly on
registration.
If you specified
incorrect IP addresses at
the time of registration,
please provide the correct
IP addresses along with your
account details to
helpdesk@eolssonline.net
.
Reason 3: If you
are using a proxy server or
firewall, then we need the
IP address.
Note: You can verify
your IP address by clicking
on this
link
37. I cannot access the EOLSS through the direct link ‘Access for
Institutions

The direct login option is
available only to
Institutional Subscribers
such as University Campuses,
Schools and Colleges,
Corporations and Private
Companies, Government
Agencies, LDC Universities,
Public Libraries and Free
Trial Institutional
Subscribers.
Make sure that your
institution has registered
under one of the above
categories. If you are sure
that your institution is a
valid user, then you may not
be getting access due to one
of the following reasons.
-
Reason 1:
Your institution may
have registered, but it
is not yet activated by
the Publishers.
-
Reason 2:
You are accessing the
EOLSS through a server
whose IP address is not
registered with us.
Your institution
administrator/librarian
should be able to tell you
why you cannot access the
EOLSS. If this does not
help, contact us at
helpdesk@eolssonline.net
.
38. I am able to access the search page after logging in, but when I
click on any title on the
search page, I am redirected
back to the login page.
Reason 1:
Your browser may be
preventing cookies which are
necessary for access.
To enable cookies in
Internet Explorer: Click on
Tools – Internet Options.
Select the Privacy tab and
set the slider on Settings
to Medium.
To enable cookies in
Netscape Navigator: Select
Edit from the menu bar, and
then choose Preferences,
Privacy and Security, and
then Cookies, and then check
the box beside "enable all
cookies".
Reason 2:
It is possible
settings.
Internet Explorer:
Select Tools – Internet
Options on the menu bar, on
the General tab select
Settings button and select
"every visit to the page".
Netscape Navigator:
Select Edit from the
Netscape menu, choose
Preferences, Advanced,
Cache, and select "every
time I view the page".
Free Trial for Institutional
Users (FOR ADMINISTRATORS):
39. I entered my username and password through the login page, and came
to a welcome page. What do I
do next?

On the left side of the page
you have buttons for various
options such as:
-
Profile Page: You can edit the details provided during registration
through this page.
-
Password Settings: This option is used to change your password.
-
Subscribe: This option
is used to subscribe to
EOLSS on payment basis.
If you want to go to the
search page, click on the
link ‘Welcome to EOLSS
Online’.
40. I cannot login to the
EOLSS
If you are having trouble
logging in to the EOLSS,
click
here to view
some possible solutions
Institutional Users:
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